Our Return Policy
Here is how to get started:
STEP 1: Send a Complaint
Also include pictures of the product that was delivered to firstname.lastname@example.org as a means of evidence.
STEP 2: Return after Authorization
Once your claim is validated, we will provide information on the most suitable means of getting the item from you.
STEP 3: Track Return Status
We will send you a return waybill number, this will enable you to track the status of your return.
STEP 4: Get Resolution
Upon our confirmation of the receipt of the item by ITNoW Quality Personnel, we'll make a replacement on the faulty item.